Returns / Exchanges

Please call Customer Service 1-866-362-5071 if you need any special arrangements made.

All sale/discounted items are final sale. Hats & beanies are final sale. Parts are final sale. All items purchased with a promo or proform code are final sale. All items purchased through the CASI program are final sale.

Return Policy + Instructions 

You may return your new unused, packaged and tagged product for a refund within 14 days of the Delivery date, shipping fees are non refundable. Once your return is received and inspected processing can take up to 14 days. 
Please note that it may take up to 30 days to be visible on your credit card statement. 

Exchange, Policy + Instructions 

If you would like to exchange the product you are returning for another size/colour, 
we invite you to place a new order for the replacement of your choice.
By proceeding this way, the replacement product will be reserved for you and it will be shipped to you without delays.
Customers are still responsible for return shipping costs of the original item.

Please call Customer Service 1-866-362-5071 if you need any special arrangements made.

Please send all Returns + Exchanges to:

NITRO SNOWBOARDS CANADA
15-2415 ELLWOOD DRIVE SW
EDMONTON AB T6X 0J6
1-866-362-5071